Guest Experience Host — Dining & Reservations

Mohican Lodge; Perrysville (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Healthcare

Dental

401K

Meal plan

Discounted stays at Great Ohio Lodges

Job summary

Mohican Lodge in Perrysville, Ohio is seeking a friendly Host to create a warm welcome for guests, greet and seat guests, take reservations, and assist with inquiries while upholding cleanliness and organization of the restaurant.

This full-time or part-time role offers $12 per hour with biweekly pay and benefits including healthcare, dental, 401K, meal plan, and discounts on stays at other Great Ohio Lodges. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent.
• Experience in host or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Responsibilities

• Greet guests and seat them at designated tables.
• Take reservations and maintain accurate records of guest information.
• Answer phone calls and assist with inquiries or special requests.
• Maintain cleanliness and organization of the restaurant, restocking supplies and sanitizing tables between guests.
• Check on guests throughout their dining experience and address any issues or concerns.
• Communicate effectively with kitchen staff to ensure timely service and accuracy of orders.
• Collaborate with other team members to create a positive and efficient work environment.
• Adhere to health and safety regulations and company policies.
• Provide excellent customer service and strive to exceed guest expectations.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS systems

Reservation software

Job description

Mohican Lodge in Perrysville, Ohio is seeking a friendly Host to create a warm welcome for guests, greet and seat guests, take reservations, and assist with inquiries while upholding cleanliness and organization of the restaurant.

This full-time or part-time role offers $12 per hour with biweekly pay and benefits including healthcare, dental, 401K, meal plan, and discounts on stays at other Great Ohio Lodges. Strong communication and multitasking are essential.