Guest Experience Host

Cracker Barrel Old Country Store, Inc.; Town of Horseheads (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance on day 1

Vacation time

Employee assistance program

401k with company matching

Employee Stock Purchase Program

35% discount on Cracker Barrel items

Onboarding and development

Discounts on home/travel

Job summary

Cracker Barrel Old Country Store, Inc. is seeking a Host to warmly greet guests and manage the dining flow, ensuring a welcoming and efficient experience.

You will help keep the dining room smooth by handling the waitlist, updating guests with a smile, and keeping tables ready for the next group. Successful candidates will thrive in a team-focused environment, bring positive energy, and stay calm under pressure during busy periods.

Qualifications

• Warm, friendly customer service focus.
• Ability to stay calm and collected during busy times.
• Team-first mindset and positive, approachable style.

Responsibilities

• Greet guests and invite them to a warm, comfortable dining experience.
• Manage waitlist and keep guests updated with a smile, ensuring tables are ready for the next group.

Skills

Welcoming demeanor

Calm under pressure

Team player

Positive energy

Job description

Cracker Barrel Old Country Store, Inc. is seeking a Host to warmly greet guests and manage the dining flow, ensuring a welcoming and efficient experience.

You will help keep the dining room smooth by handling the waitlist, updating guests with a smile, and keeping tables ready for the next group. Successful candidates will thrive in a team-focused environment, bring positive energy, and stay calm under pressure during busy periods.