Guest Experience Host

Friendly's Restaurants; Myrtle Beach (SC); On-site; USD 24,000 - 36,000; Full time

Job summary

Friendly’s Restaurants in Myrtle Beach is seeking friendly, energetic team members to greet guests warmly and help create memorable dining experiences from the moment they enter.

As a host, you will smile, make eye contact, anticipate guests’ needs, explain the Friendly’s experience, inform guests about specials, maximize seating efficiency, present menus after seating, and keep the dining area clean and inviting with neat uniforms.

Qualifications

• Must read, write, and communicate in English as it relates to the job and safety regulations.
• Must be able to perform all job functions safely.
• Must meet the company performance standards for the job.
• Must participate in company orientation and training.
• Must be able to follow instructions.
• Must be able to use, or learn to use, the equipment and tools used to perform the job.
• High School Diploma or equivalent.

Responsibilities

• Offer a sincere, personal welcome to every guest entering the restaurant.
• Smile and make eye contact.
• Anticipate the guest’s needs and react before they need to ask.
• Make each guest feel important and special, especially kids!
• Help the guest understand the Friendly’s experience – check if new or returning.
• Make the guest aware of specials or featured products.
• Maximize seating efficiency.
• Deliver rolled, clean silverware to each table.
• Wait until each guest is seated before presenting menus open to specials if any.
• Constantly inspect the dining room to ensure tables to be seated are perfectly reset.
• Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
• Create an emotional attachment to our restaurant by helping our guests create great memories.

Skills

Customer service

Communication skills

Safety awareness

Physical stamina

Education

High School Diploma or equivalent

Job description

Friendly’s Restaurants in Myrtle Beach is seeking friendly, energetic team members to greet guests warmly and help create memorable dining experiences from the moment they enter.

As a host, you will smile, make eye contact, anticipate guests’ needs, explain the Friendly’s experience, inform guests about specials, maximize seating efficiency, present menus after seating, and keep the dining area clean and inviting with neat uniforms.