Guest Experience Host

Suntex Marinas; Discovery Bay (CA); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

AD&D

Supplemental life

401(k) match

Job summary

Suntex Marinas is seeking a Guest Services Attendant in Discovery Bay to welcome guests and ensure exceptional service at the marina and restaurant. You will handle guest requests, answer calls, and coordinate with vendors and internal teams to maintain safety and a professional image.

The role requires excellent customer service, strong communication, and the ability to work under pressure in a fast-paced environment, with flexible hours including weekends and holidays.

Qualifications

• Excellent customer service skills.
• Positive attitude.
• Highly effective communication and time-management skills.
• Strong ability to develop partnerships with internal clients and others.

Responsibilities

• Greet and create a welcoming environment for guests.
• Provide the highest level of customer and guest services, expedite requests, and respond quickly to guests and members.
• Answer all telephone calls, convey messages accurately and promptly to the appropriate persons.
• Maintain professional relationships with all agencies, contractors, vendors, and customers.

Skills

Customer service

Positive attitude

Communication

Time management

Internal partnerships

Job description

Suntex Marinas is seeking a Guest Services Attendant in Discovery Bay to welcome guests and ensure exceptional service at the marina and restaurant. You will handle guest requests, answer calls, and coordinate with vendors and internal teams to maintain safety and a professional image.

The role requires excellent customer service, strong communication, and the ability to work under pressure in a fast-paced environment, with flexible hours including weekends and holidays.