Guest Experience Host

The Ginger Brands; Delray Beach (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

The Ginger Brands is seeking a friendly, guest-focused Host to welcome guests, guide seating, and support a smooth dining experience in a busy restaurant.

Responsibilities include greeting guests, presenting menus, coordinating seating rotations, communicating promotions, and assisting servers. You will handle phone inquiries, take to-go orders, and maintain an orderly host stand while ensuring excellent guest service.

Qualifications

• Experience in restaurant hosting or serving preferred.
• Friendly, customer-focused personality.
• Ability to greet and farewell guests clearly and professionally.
• Ability to clearly communicate guests' needs to servers and staff.
• Strong telephone communication skills for taking calls and reservations.
• Ability to lift and carry trays or supplies (10–30 lbs).

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation.
• Inform guests of current promotions and who will be serving them.
• Manage the flow of guests into dining and bar areas and provide wait times.
• Operate cash registers to accept payments for food and beverages.
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable.

Skills

Customer service

Communication

Friendly demeanor

Multitasking

Job description

The Ginger Brands is seeking a friendly, guest-focused Host to welcome guests, guide seating, and support a smooth dining experience in a busy restaurant.

Responsibilities include greeting guests, presenting menus, coordinating seating rotations, communicating promotions, and assisting servers. You will handle phone inquiries, take to-go orders, and maintain an orderly host stand while ensuring excellent guest service.