Guest Experience Host

Tidal Raves

Boaz (KY)

On-site

USD 17,000 - 21,000

Part time

10 days ago

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Job summary

Tidal Raves is seeking a friendly, customer-focused Host to join our dining team in Boaz, KY. You will greet guests, seat them at tables or in waiting areas, present menus, and coordinate with servers to ensure a smooth, welcoming dining experience.

The role requires clear communication with guests and staff, an ability to manage seating flow and wait times, and maintaining a neat, presentable host stand. Previous hosting or serving experience is preferred, and a professional demeanor is

Qualifications

Previous restaurant hosting or serving experience preferred.
Friendly and customer-focused personality.
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone.
Must be able to carry trays or supplies (10-30 lbs.)

Responsibilities

Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
Operate cash registers to accept payments for food and beverages.
Answer the phone.
Take to-go orders when necessary.
Keep the host stand neat, tidy, and presentable for guests.