Guest Experience Host

Equity LifeStyle Properties; Bay Point (CA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Paid holidays

Sick time

Job summary

Equity LifeStyle Properties (NYSE: ELS) is hiring for the position of Host in Marblehead, Ohio. The Host will greet guests, manage seating, answer questions, and ensure guest satisfaction with attentive, courteous service.

Strong menu knowledge and experience in a fast-paced restaurant environment are preferred. The role involves handling money with a POS system and maintaining professional conduct at all times.

Qualifications

• High school diploma or the equivalent preferred.
• Experience working in a restaurant preferred.
• Ability to work effectively in a fast-paced environment and maintain composure in difficult situations.
• Experience handling money accurately and operating a point-of-sale system.
• Ability to lift and maneuver trays of food when necessary.
• Exceptional customer service skills.

Responsibilities

• Greet customers as they enter, add them to the waiting list as necessary, show them to their seats or a waiting area and give them menus.
• Answer phone calls and customer questions about the restaurant and menu.
• Engage with guests to ensure their satisfaction with the food and service.
• Respond to and resolve complaints.
• Strong knowledge of the menu.
• Maintain a professional and courteous demeanor at all times.

Job description

Equity LifeStyle Properties (NYSE: ELS) is hiring for the position of Host in Marblehead, Ohio. The Host will greet guests, manage seating, answer questions, and ensure guest satisfaction with attentive, courteous service.

Strong menu knowledge and experience in a fast-paced restaurant environment are preferred. The role involves handling money with a POS system and maintaining professional conduct at all times.