Guest Experience & Growth Specialist

Panda Restaurant Group; Austin, Northern (TX, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Free meals

Health insurance (Medical, Vision, and

401K with company match

Paid time off

Employee discounts

Referral bonus

Community involvement via Panda Cares

Paid training

Career growth opportunities

Pre-Tax Dependent Care FSAs

Job summary

Panda Restaurant Group is seeking friendly team players to create a warm environment for guests and provide excellent service. Training is provided if you lack experience, with opportunities to gain skills and advance your career within Panda Cares.

The role supports a team-driven, fast-paced setting across front counter, drive-through, or kitchen. Employees enjoy benefits and growth potential, including paid training, health and retirement options, and community involvement opportunities.

Qualifications

• Friendly and helpful team members.
• Operations experience is a plus.
• Some high school is required.
• Food Handler certification may be required depending on local requirements, acquired at your expense.

Responsibilities

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment.

Skills

Customer service

Teamwork

Cash handling

Education

Some high school

Food Handler certification

Job description

Panda Restaurant Group is seeking friendly team players to create a warm environment for guests and provide excellent service. Training is provided if you lack experience, with opportunities to gain skills and advance your career within Panda Cares.

The role supports a team-driven, fast-paced setting across front counter, drive-through, or kitchen. Employees enjoy benefits and growth potential, including paid training, health and retirement options, and community involvement opportunities.