Guest Experience Front Desk Ambassador

Caesars Entertainment; Laughlin (NV); Hybrid; USD 27,000 - 42,000; Full time

Benefits offered by this job

Degree program

Student loan aid

401(k) match

Paid time off

Health benefits

Discounts

Job summary

Caesars Entertainment’s Tropicana Laughlin is seeking a friendly Front Desk Ambassador to warmly welcome guests, assist with check-ins and check-outs, and ensure a smooth, memorable stay for every guest.

As the first point of contact, you’ll deliver our signature Family‑Style Service, handle guest requests, and help create a welcoming atmosphere that reflects Caesars’ hospitality and teamwork.

Qualifications

• Friendly and guest-focused attitude.
• Ability to handle guest check-ins and check-outs efficiently.
• Willingness to work in a fast-paced hospitality environment.

Responsibilities

• Welcome guests at the front desk and assist with check-ins and check-outs.

Skills

Customer service

Attention to detail

Guest handling

Job description

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice!

When you join our team, you’re stepping into a company built on hospitality, teamwork, and exceptional guest service. At Caesars Entertainment, we invest in our people, support career growth, and create an environment where you can thrive.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People‑First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family‑Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Front Desk Ambassador – Tropicana Laughlin

Must be 18 years of age or older

We’re looking for a friendly, detail‑oriented Front Desk Ambassador to welcome guests, assist with check‑ins and check‑outs, and ensure a smooth and memorable stay. As the first point of contact for many of our guests, you’ll play a key role in delivering our signature Family‑Style Service.