Guest Experience & Food Service Associate

Wawa, Inc; Frederick (MD); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Health benefits

ESOP

401(k) match

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare foods, and manage transactions in a fast-paced store in Frederick, MD. You will help stock shelves, maintain a clean environment, and support a team dedicated to delivering friendly service.

The role emphasizes reliable transportation, teamwork, and strong communication, with opportunities to grow within a beloved brand dedicated to people-first values.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure shelves are stocked, fresh, and inviting across the store.
• Help keep the store clean and safe by following policies and procedures.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash disposal, and more.

Skills

Great communication

Customer service

Multitasking

Team player

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare foods, and manage transactions in a fast-paced store in Frederick, MD. You will help stock shelves, maintain a clean environment, and support a team dedicated to delivering friendly service.

The role emphasizes reliable transportation, teamwork, and strong communication, with opportunities to grow within a beloved brand dedicated to people-first values.