Guest Experience Floor Attendant - Four-Diamond Service

Northern Quest; Airway Heights (WA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading resort and casino in Airway Heights is looking for a dedicated Housekeeper to maintain guest floors and rooms to high standards. The role includes ensuring compliance with service standards, providing excellent customer service, and maintaining a positive attitude. Candidates should have at least a high school diploma and preferably some experience in a Four-Diamond hotel setting. Interest in hospitality and the ability to lift objects up to 75 pounds are essential for this position.

Qualifications

• Experience in a Four-Diamond hotel preferred.
• Ability to lift and/or move objects weighing up to 75 pounds.
• Must be able to obtain and maintain a Kalispel Tribal Gaming License.

Responsibilities

• Clean and maintain hotel guest floors and rooms.
• Deliver linens, supplies, and amenities to guest rooms.
• Provide anticipatory service to guests and handle their inquiries.

Skills

Communication skills

Organizational skills

Interpersonal skills

Computer literacy

Education

High school diploma or GED

Job description

A leading resort and casino in Airway Heights is looking for a dedicated Housekeeper to maintain guest floors and rooms to high standards. The role includes ensuring compliance with service standards, providing excellent customer service, and maintaining a positive attitude. Candidates should have at least a high school diploma and preferably some experience in a Four-Diamond hotel setting. Interest in hospitality and the ability to lift objects up to 75 pounds are essential for this position.