Guest Experience & Events Lead

Northbay-LL; Town of North East (NY); Vor Ort; USD 1 - 38.000; Vollzeit

Zusammenfassung

NorthBay Education seeks a full-time Event Coordinator to act as a liaison between property operations and guest groups, coordinating rental groups, activities, recreation and housing. Responsibilities include coordinating with sales, reservations, and other departments to ensure smooth guest experiences.

The role requires 2–5 years of relevant hospitality experience, strong hosting skills, and a track record of customer service excellence.

Qualifikationen

• 2 – 5 years of relevant work experience.
• Previous employment in the hospitality industry preferred.

Aufgaben

• Coordinate hosting schedules for guest groups and lead hosting during stays.
• Work with sales and reservations to ensure clear communication with groups.
• Lead weekly guest services meetings with other departments.
• Supervise the flow of information between guest groups and the property.
• Prepare and review regular reports on group information.
• Conduct tours as needed.

Kenntnisse

Customer service

Coordination

Communication

Hospitality

Jobbeschreibung

NorthBay Education seeks a full-time Event Coordinator to act as a liaison between property operations and guest groups, coordinating rental groups, activities, recreation and housing. Responsibilities include coordinating with sales, reservations, and other departments to ensure smooth guest experiences.

The role requires 2–5 years of relevant hospitality experience, strong hosting skills, and a track record of customer service excellence.