Guest Experience Crew Member — Food & Service

McDonald's; Cambridge (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

FREE employee meals for breaks

And much more!

Job summary

McDonald's is seeking crew members to greet guests, take orders, prepare and present meals, and maintain a clean, inviting restaurant environment. You will work with a team to ensure guests have a positive experience and feel valued during every visit.

Join a fast-paced environment where hospitality, reliability, and a willingness to learn are rewarded with growth opportunities and benefits. The role emphasizes teamwork, guest satisfaction, and a positive attitude on the floor.

Qualifications

• Humility and hospitality in guest interactions.
• Passion for helping customers and teammates.
• Desire to learn and grow within the role.
• Strong communication and ability to anticipate needs.

Responsibilities

• Lead the experience: Check in with guests and ensure they enjoy themselves.
• Have a side of smile: Help customers order and make recommendations.
• Focus on the food: Prepare and present delicious meals.
• Ensure a memorable visit: Maintain a welcoming, clean restaurant environment.
• Understand that teamwork is key: Work with your team to meet goals and have fun.

Skills

Humility

Customer service

Learning mindset

Communication

Job description

McDonald's is seeking crew members to greet guests, take orders, prepare and present meals, and maintain a clean, inviting restaurant environment. You will work with a team to ensure guests have a positive experience and feel valued during every visit.

Join a fast-paced environment where hospitality, reliability, and a willingness to learn are rewarded with growth opportunities and benefits. The role emphasizes teamwork, guest satisfaction, and a positive attitude on the floor.