Guest Experience Concierge — Flexible Hours

VitalEssence Spa; Akron (OH); On-site; USD 13,202 - 15,813; Full time

Job summary

VitalEssence Spa is seeking a reliable Concierge Assistant to join our team in Akron. This role involves greeting guests, assisting with check-in/check-out, and providing information about amenities and services. Candidates should possess a high school diploma and strong communication skills, with a preference for Filipino nationality.

The position requires flexibility in working hours, including weekends. Salary is negotiable, starting at $1300 per month.

Qualifications

• Minimum high school diploma or equivalent.
• Filipino nationality preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out procedures.
• Provide information about hotel amenities, services, and local attractions.
• Respond to guest inquiries and requests promptly and accurately.
• Assist with booking reservations for restaurants, transportation, and activities.
• Maintain cleanliness and organization of the lobby area.
• Handle guest complaints or issues in a professional manner.

Skills

Communication skills

Task prioritization

Basic computer skills

Education

High school diploma or equivalent

Job description

VitalEssence Spa is seeking a reliable Concierge Assistant to join our team in Akron. This role involves greeting guests, assisting with check-in/check-out, and providing information about amenities and services. Candidates should possess a high school diploma and strong communication skills, with a preference for Filipino nationality.

The position requires flexibility in working hours, including weekends. Salary is negotiable, starting at $1300 per month.