Guest Experience Champion — Warmth in Fast-Paced Service

Panera Bread; Westfield (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Team tips

Free on-shift meals

Paid vacation & holidays

Medical, dental, vision insurance

401(k) with match

Job summary

Panera Bread is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and joy with every guest interaction. You will help assemble fresh salads, soups, and sandwiches, greet guests warmly, and assist across service areas in a fast-paced bakery-cafe environment.

You will work with the team to maintain food safety standards, stay flexible for evenings and weekends, and contribute to a welcoming dining atmosphere for local communities.

Qualifications

• You must meet the minimum age requirement (16+) and can lift up to 25 lbs. and stand for extended periods.
• Must be able to clearly communicate and quickly understand guests, managers, and team members’ directions in a loud environment.
• You have strong interpersonal skills and love making people smile.
• You’re passionate about creating moments of comfort, connection, and joy for every guest.
• You thrive in a fast-paced environment and can multitask with ease.
• You’re reliable, punctual, and flexible to work evenings, weekends, and holidays.
• Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law)
• You enjoy working with food. (Food service experience is preferred but not required.)

Responsibilities

• As a Restaurant Team Member, you will be an ambassador for bringing Panera Warmth to life with each guest interaction, delivering excellent services in every circumstance.
• Your daily responsibilities will include, but are not limited to: Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency.
• Stay on the move – assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols.
• Be informed about daily priorities and adapt to changes with a positive attitude.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Skills

Interpersonal skills

Communication

Multitasking

Reliability

Job description

Panera Bread is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and joy with every guest interaction. You will help assemble fresh salads, soups, and sandwiches, greet guests warmly, and assist across service areas in a fast-paced bakery-cafe environment.

You will work with the team to maintain food safety standards, stay flexible for evenings and weekends, and contribute to a welcoming dining atmosphere for local communities.