Guest Experience Champion — Restaurant Team Member

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Aurora (CO); On-site; USD 22,000 - 28,000; Full time

Job summary

Freddy’s Frozen Custard and Steakburgers in Aurora, CO is hiring a Team Member. You will help prepare signature menu items, serve guests with a friendly smile, and keep the dining area clean and welcoming. You may rotate between Coldline or Hotline roles as needed, with opportunities for cross-training.

The position emphasizes teamwork, reliability, and delivering a great guest experience. Pay is hourly, with a fast-paced, customer-focused environment and growth potential within the Operations

Qualifications

• Must be 16 years or older.
• Able to lift up to 50 pounds.
• Able to stand for extended periods.
• Strong teamwork and communication skills.
• Ability to multi-task and stay organized.
• Follow all food safety and sanitation guidelines.

Responsibilities

• Provide exceptional guest service with a positive attitude and hospitality.
• Prepare and serve Freddy’s signature items with quality and accuracy.
• Maintain a clean, welcoming restaurant and workstation.
• Work with the team to ensure efficiency and respect for coworkers.
• Support all duties as assigned within the role.

Skills

Teamwork

Communication

Lift 50 lbs

Stand long periods

Multi-task

Food safety

Job description

Freddy’s Frozen Custard and Steakburgers in Aurora, CO is hiring a Team Member. You will help prepare signature menu items, serve guests with a friendly smile, and keep the dining area clean and welcoming. You may rotate between Coldline or Hotline roles as needed, with opportunities for cross-training.

The position emphasizes teamwork, reliability, and delivering a great guest experience. Pay is hourly, with a fast-paced, customer-focused environment and growth potential within the Operations