Guest Experience Champion | Quick Service & Loyalty

Roundel; Waterbury (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health benefits

Employee discount

401(k) plan

Paid vacation

Job summary

A leading retail brand in Waterbury, CT is seeking a Guest Advocate who thrives in a dynamic environment. This role involves interacting with guests, resolving their concerns, and supporting various guest services. Ideal candidates possess strong attention to detail and problem-solving skills. The position offers comprehensive benefits including health insurance, 401(k), and employee discounts. If you enjoy teamwork and enhancing guest experiences, this opportunity is for you.

Qualifications

• Enjoy interacting and helping others including guests and team members.
• Thrive in a fast-paced and physically demanding environment.
• Ability to communicate on multiple frequency devices.

Responsibilities

• Demonstrate and prioritize guest service experience.
• Support guest services like order pick up and returns.
• Create a welcoming experience for guests.

Skills

Attention to detail

Ability to communicate

Problem-solving skills

Teamwork

Flexibility

Tools

Handheld scanners

Job description

A leading retail brand in Waterbury, CT is seeking a Guest Advocate who thrives in a dynamic environment. This role involves interacting with guests, resolving their concerns, and supporting various guest services. Ideal candidates possess strong attention to detail and problem-solving skills. The position offers comprehensive benefits including health insurance, 401(k), and employee discounts. If you enjoy teamwork and enhancing guest experiences, this opportunity is for you.