Guest Experience Cashier – Luxury Retail

Ralph Lauren; San Marcos (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Ralph Lauren in San Marcos, TX seeks a motivated Cashier to deliver a seamless checkout experience. You will process transactions, protect customer data in our POS, and maintain an immaculate cashwrap.

The role offers opportunities for growth within Ralph Lauren and may be full-time or part-time depending on business needs. You will engage customers, share product knowledge, and contribute to a welcoming store environment.

Qualifications

• Retail experience or similar high-volume environment preferred.
• Ability to communicate clearly with customers and store personnel.
• Able to maneuver around store floor, stock areas, and lift up to 30 lbs.
• Flexible schedule including days, evenings, weekends, and occasional travel.

Responsibilities

• Create exceptional customer experiences with warm greetings and service.
• Answer phones professionally and handle inquiries effectively.
• Engage in cross-selling and upselling to enhance customer experience.
• Share product knowledge and passion for Ralph Lauren fashion with customers.
• Balance multiple tasks while maintaining customer service priority.
• Process all sales transactions accurately (cash, card, checks).
• Validate returns to ensure condition and eligibility for return.
• Escalate concerns to management when needed and manage promotions.
• Execute Ship to Home orders with precision and maintain customer profiles in POS.
• Maintain cleanliness of the cash wrap and surrounding areas.
• Provide feedback on product opportunities and support visual merchandising.
• Complete compliance and product trainings; foster a positive team environment.

Skills

Customer service

Sales experience

Communication

Retail awareness

Job description

Ralph Lauren in San Marcos, TX seeks a motivated Cashier to deliver a seamless checkout experience. You will process transactions, protect customer data in our POS, and maintain an immaculate cashwrap.

The role offers opportunities for growth within Ralph Lauren and may be full-time or part-time depending on business needs. You will engage customers, share product knowledge, and contribute to a welcoming store environment.