Guest Experience Cashier — Flexible Schedule & Discount

Wingstop; Saint Paul (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Crisp and Green is hiring a cashier to greet customers, take orders, and handle payments in a fast-paced restaurant environment.

Ideal candidates will be comfortable with POS systems, upselling, and maintaining a clean Front of House, while delivering friendly service and a positive guest experience.

Qualifications

• Greet and welcome customers entering the restaurant
• Take orders in-person and over the phone
• Process cash, credit card and gift card transactions accurately
• Answer questions and make menu recommendations
• Balance the cash drawer at shift end
• Keep FOH clean and stocked
• Follow safety and sanitation guidelines
• Present a professional appearance according to Uniform Standards
• Handle customer complaints and escalate when needed
• Leave customers with a positive experience

Responsibilities

• Greet and welcome customers entering the restaurant and taking calls
• Place orders and upsell while maintaining menu knowledge
• Process payments and issue receipts
• Answer questions and offer menu recommendations
• Double check orders before handing to customers
• Balance register at end of shift
• Maintain a clean Front of House
• Follow safety and sanitation procedures
• Maintain professional appearance
• Direct unresolved issues to the manager

Job description

Crisp and Green’s mission is to help people live healthier lives by serving fresh, healthy food and offering community support. We believe nourishing your healthy lifestyle goes beyond the kitchen. We are devoted to delivering an exceptionally crisp experience to our guests, not just with our chef-crafted & scratch made menu, but also through our high standard of service, our belief in being 100% authentic, & our passionate commitment to our community. We are looking for team members who want to deliver a flavor experience.

As a cashier at Crisp and Green, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.

• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu, along with new items and promotions.

• Accurately process cash, credit card and gift card transactions.

• Answer questions from customers and make menu recommendations.

• Double checking all orders before giving the order to the customer(s).

• Balance the register at the end of the shift; deliver the amount before the next shift.

• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.

• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.

• Maintain a professional and presentable appearance according to the company's Uniform Standards

• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.

• Leave customer with a positive, long-lasting impression of their Crisp & Green experience.

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Must have excellent interpersonal and people skills.

• Must have integrity, honesty and accountability.

Additional Information:

• Cashier and restaurant experience a plus!

• Food Handler Certification required

Benefits:

• Employee discount
• Flexible schedule

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

We believe nourishing your healthy lifestyle goes beyond the kitchen. We are devoted to delivering an exceptionally crisp experience to our guests, not just with our chef-crafted & scratch-made menu, but also through our high standard of service, our belief in being 100% authentic, & our passionate commitment to our community.