Guest Experience Cashier — Fast-Paced Team

Hardee; Madison (AL); On-site; USD 25,000 - 29,000; Full time

Job summary

Hardee in Madison, AL is seeking a Guest Service Team Member to provide friendly, efficient service while ensuring guests enjoy high-quality food and a welcoming atmosphere. You will take orders, prepare guest orders, and work with a team to deliver excellent customer service daily.

Responsibilities include greeting guests, using the POS system, answering menu questions, performing suggestive selling, and ensuring accuracy in payments.

Responsibilities

• Greet every guest with a smile and acknowledge them promptly upon arrival.
• Take customer orders quickly and accurately using the POS system.
• Provide helpful menu information and answer questions about products and specials.
• Use suggestive selling techniques to recommend menu items, beverages, or add-ons that enhance the guest's meal.
• Thank guests sincerely for their visit and invite them to return.
• Enter orders into the POS system accurately to ensure correct food preparation.
• Accept cash or other payment methods and provide accurate change.
• Maintain attention to detail when handling transactions to ensure accuracy and efficiency.
• Assemble guest orders carefully, ensuring all items are included and meet quality standards.
• Deliver orders in a timely manner while meeting service time goals.
• Keep the sales and service areas clean, organized, and fully stocked.
• Clean and restock the beverage station and dining areas.
• Wipe down tables and seating; restrooms cleaned regularly.
• Sweep and mop dining room and restroom floors; respond to spills.
• Assist team members during busy periods and restock supplies as needed.
• Communicate effectively with management and coworkers to maintain efficient operations.
• Maintain professionalism and follow dress code, sanitation, food safety, and security policies.
• Help maintain a safe environment for guests and employees.

Job description

Hardee in Madison, AL is seeking a Guest Service Team Member to provide friendly, efficient service while ensuring guests enjoy high-quality food and a welcoming atmosphere. You will take orders, prepare guest orders, and work with a team to deliver excellent customer service daily.

Responsibilities include greeting guests, using the POS system, answering menu questions, performing suggestive selling, and ensuring accuracy in payments.