Guest Experience Bell Attendant & Shuttle Specialist

Sundance Mountain Resort; Sundance (WY); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Training opportunities

Supportive team

Active Season Pass

Job summary

Sundance Mountain Resort in Sundance, WY seeks a Bellperson to welcome guests, assist with luggage, shuttle guests, and provide directions and local information. You will maintain the bell stand, coordinate with Front Desk and Concierge, and deliver memorable arrivals and departures with warmth and professionalism.

Must be 25+; weekend/holiday coverage required; 9-hour shifts; $14/hour plus service charges.

Qualifications

• High school diploma or GED required; six months related experience or training.
• Ability to operate 2-way radio and basic computer skills.
• Valid U.S. driver's license with clean record per policy.
• Must be 25 years of age or older.
• Ability to stand, walk, lift up to 50–100 lbs.

Responsibilities

• Warmly welcome guests and learn names and preferences.
• Provide directions and resort information to guests.
• Maintain a clean bell stand and guest reception areas.
• Introduce guests to Front Desk or Concierge for smooth transitions.
• Deliver in-room check-ins and orient guests to accommodations.
• Assist with luggage handling and shuttle service as needed.
• Respond to shuttle requests promptly and cordially.
• Provide safe transportation using on-site shuttle; airport runs if certified.
• Follow privacy protocols for occupied rooms and service accuracy.
• Share knowledge of Sundance offerings and culture with guests.
• Maintain vehicles and report any issues; adhere to safety protocols.

Skills

Customer service

Hospitality

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Two-way radio operation

Basic computer skills

Driver's license

Job description

Sundance Mountain Resort in Sundance, WY seeks a Bellperson to welcome guests, assist with luggage, shuttle guests, and provide directions and local information. You will maintain the bell stand, coordinate with Front Desk and Concierge, and deliver memorable arrivals and departures with warmth and professionalism.

Must be 25+; weekend/holiday coverage required; 9-hour shifts; $14/hour plus service charges.