Guest Experience Barista for Luxury Hotel Team

IHG Hotels & Resorts; Miami (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Hotel discounts

Discount programs

Job summary

InterContinental Miami, part of IHG Hotels & Resorts, seeks a Starbucks Barista to provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction. The role includes handling payments and delivering friendly hospitality.

You will prepare items, maintain a clean workspace, restock supplies, and ensure a positive guest experience in a fast-paced hotel setting in Downtown Miami.

Qualifications

• Basic reading, writing and math skills.
• Customer service and/or cash handling experience in the hospitality industry preferred.

Responsibilities

• Prepare and serve menu items promptly and professionally.
• Upsell menu items and specials to maximize revenues and accommodate guest requests.
• Ensure supplies and inventory are stocked; restock as needed.
• Perform pre-shift and post-shift duties and related paperwork.
• Maintain a clean, neat, and organized work area; report safety hazards.
• Receive and process customer payments according to policy.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Job description

InterContinental Miami, part of IHG Hotels & Resorts, seeks a Starbucks Barista to provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction. The role includes handling payments and delivering friendly hospitality.

You will prepare items, maintain a clean workspace, restock supplies, and ensure a positive guest experience in a fast-paced hotel setting in Downtown Miami.