Guest Experience Barista — Flexible Schedule & Growth

Caribou Coffee Company; Brooklyn Center (MN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is hiring a Team Member to deliver exceptional guest service and craft beverages in a fast-paced environment. You will engage with Guests, embrace our Core Values, and contribute to a welcoming, high-energy cafe culture in Brooklyn Center, MN.

This role requires reliability, flexibility, and a passion for coffee and hospitality. No prior experience is required, and growth opportunities are available within the Caribou team.

Qualifications

• Must be at least 16 years old.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections and active listening.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Moves between barista, greeter, and other roles as needed.
• Takes orders and manages the cash drawer following cash-handling standards.
• Keeps the coffeehouse clean, organized, and well-stocked per quality and safety standards.
• Anticipates needs of Guests or teammates and acts proactively.
• Makes product recommendations grounded in knowledge.
• Knows when to escalate to a leader and asks for support as needed.
• Shows up on time with reliable attendance and positive energy.
• Embraces Caribou's Core Values in all actions.
• Learns and improves continuously.

Skills

Customer service

Fast-paced environment

Team player

Flexible schedule

Passion for coffee

Job description

Caribou Coffee is hiring a Team Member to deliver exceptional guest service and craft beverages in a fast-paced environment. You will engage with Guests, embrace our Core Values, and contribute to a welcoming, high-energy cafe culture in Brooklyn Center, MN.

This role requires reliability, flexibility, and a passion for coffee and hospitality. No prior experience is required, and growth opportunities are available within the Caribou team.