Guest Experience Attendant - Spa & Wellness

Bathhouse; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Complimentary unlimited admission

50% discount on services and products

Job summary

Bathhouse in New York is seeking an attentive Area Attendant to keep our pool and sauna areas clean and maintained. You’ll support guest comfort by keeping spaces organized, stocked, and safe, while delivering warm, discreet service in a fast-paced wellness setting.

Your daily duties include walking through spaces, managing towels and supplies, and flagging maintenance needs to the Facilities team. This full-time role requires flexibility for mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Experience in hospitality, wellness, spa, or luxury environments preferred.
• Willingness to obtain Adult CPR and First Aid certification (training support provided).
• Comfortable standing and performing light cleaning duties for long periods.

Responsibilities

• Conduct regular walkthroughs of Bathhouse amenities to ensure a serene, immaculate, and elevated guest experience.
• Maintain unobstructed floors and pathways to support guest safety, comfort, and relaxation.
• Squeegee floors regularly to keep walkways dry and slip‑free.
• Serve as a knowledgeable presence within the space, confidently answering guest questions about Bathhouse offerings with warmth, discretion, and professionalism.
• Preserve the visual and operational standards of the amenities by collecting used towels, water bottles, slides, and other guest items in a timely manner.
• Observe and report any maintenance or functionality concerns within the amenities areas, submitting service tickets to the Facilities team as needed.

Skills

Customer service

Hospitality

Attention to detail

Flexible schedule

Communication

Education

High school diploma

Job description

Bathhouse in New York is seeking an attentive Area Attendant to keep our pool and sauna areas clean and maintained. You’ll support guest comfort by keeping spaces organized, stocked, and safe, while delivering warm, discreet service in a fast-paced wellness setting.

Your daily duties include walking through spaces, managing towels and supplies, and flagging maintenance needs to the Facilities team. This full-time role requires flexibility for mornings, evenings, weekends, and holidays.