Guest Experience Associate — Warm, Service-Driven

Hideaway Pizza; Conway (AR); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Hideaway Pizza in Conway, AR is hiring a Support Team Member to deliver an exceptional guest experience. You will greet guests, answer questions about the menu, and help ensure a clean, safe and fun dining environment.

Candidates must be 16+, have a Food Handlers license, work a varied schedule including holidays, and communicate effectively with teammates. The role emphasizes teamwork, professionalism, and living the Hideaway Way.

Qualifications

• Must be 16 years or older.
• Food Handlers license required.
• Varied schedule including shifts, days, holidays, doubles, events.
• Follow policies and procedures outlined in the employee handbook and training guides.
• Communicate effectively and work cooperatively with Crew Members and Managers.
• Meet the physical requirements (standing for long periods, walking, lifting up to 40 lbs).

Responsibilities

• Provide an exceptional guest experience.
• Sincerely welcome and thank guests, creating a warm atmosphere.
• Maintain a clean and safe environment for guests and team members.
• Answer the phone quickly and professionally.
• Protect the financial interests of guests and Hideaway Pizza.
• Create a FUN environment.

Skills

Communication

Customer service

Teamwork

Professionalism

Flexibility

Job description

Hideaway Pizza in Conway, AR is hiring a Support Team Member to deliver an exceptional guest experience. You will greet guests, answer questions about the menu, and help ensure a clean, safe and fun dining environment.

Candidates must be 16+, have a Food Handlers license, work a varied schedule including holidays, and communicate effectively with teammates. The role emphasizes teamwork, professionalism, and living the Hideaway Way.