Guest Experience Associate — Smoothie Bar

Workstream; Hagerstown (MD); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

Smoothie King is seeking Team Members to be the friendly face of our brand and help Guests achieve their fitness and nutrition goals. You will greet Guests, assist with smoothie selections, and ensure a positive service experience.

Responsibilities include ringing up orders, handling payments, following safety and dress code, keeping the store clean, operating blenders and the POS system, and assisting with stock and cold storage tasks. Reliability and a can-do attitude are essential.

Responsibilities

• Fosters an environment of Teamwork
• Rings up orders and handles payment
• Is responsible for product and Guest Service experience
• Greets and engages with the Guest to provide a friendly experience
• Ensures our Guests’ purposes are met when smoothies are ordered
• Blends smoothie according to the recipe ticket for a consistent taste
• Is able to concisely communicate details about Smoothie King products and information to all Guests
• Communicates with fellow Team Members and Managers in a positive manner
• Is eager to help Guests make a selection when Guests express difficulty with ordering or selecting a smoothie
• Remains calm with fellow Team Members and Guests during high volume times
• Completes daily checklist duties
• Is open to feedback from Team Members, Team Captains and/or Managers then practices and perfects task(s)
• Approaches tasks with a positive attitude
• Shows up on time for work
• Balance personal life without interference to their work schedule
• Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products, and powered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, trains and spices without posing a direct threat to personal health and safety
• Ability to follow procedures and willingness to comply with dress code requirements
• Ability to keep the store clean and follow food safety regulations
• Ability to operate a blender and POS cashier system
• Ability to move boxes, weighing up to 55 lbs throughout the store
• Ability to position self to bend, reach and scoop through assigned shifts
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40°F to -10°F
• Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

Job description

Smoothie King is seeking Team Members to be the friendly face of our brand and help Guests achieve their fitness and nutrition goals. You will greet Guests, assist with smoothie selections, and ensure a positive service experience.

Responsibilities include ringing up orders, handling payments, following safety and dress code, keeping the store clean, operating blenders and the POS system, and assisting with stock and cold storage tasks. Reliability and a can-do attitude are essential.