Guest Experience Associate — Retail (Entry Level)

Dollar Tree Stores; Rockingham (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A major retail company is seeking a Customer Service Associate in Rockingham, North Carolina. This role involves assisting customers, handling transactions, maintaining store cleanliness, and ensuring a positive shopping experience. Ideal candidates will have a high school diploma and some customer service experience. The position offers part-time employment and various benefits to support employee well-being.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, respectful environment.
• Maintain cleanliness throughout the store.

Job description

A major retail company is seeking a Customer Service Associate in Rockingham, North Carolina. This role involves assisting customers, handling transactions, maintaining store cleanliness, and ensuring a positive shopping experience. Ideal candidates will have a high school diploma and some customer service experience. The position offers part-time employment and various benefits to support employee well-being.