Guest Experience Associate — Restaurant Service Support

Upward Projects; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Meal discounts

Weekly pay

Paid sick time

401K with company match

Sommelier reimbursement

Flexible spending

Medical, dental, vision

Teladoc access

Thanksgiving and Christmas off

Additional benefits

Job summary

Postino WineCafe, part of Upward Projects, is hiring a Service Assistant in Phoenix to support servers and maintain a welcoming dining experience.

You’ll work flexible hours, including weekdays and holidays, with competitive weekly pay and opportunities to grow within a hospitality-focused team.

State Food Handler and Responsible Alcohol Service certifications are required; prior hospitality experience is a plus.

Qualifications

• State Food Handler’s Certification is required.
• Responsible Alcohol Service Certification is required.
• Full-time (30 hours or more) or part-time with a flexible schedule, including weekdays, weekends and holidays.
• Hospitality mindset, team player and strong guest-service orientation.

Responsibilities

• Support and assist servers to deliver excellent guest service.
• Maintain cleanliness and organization of guest tables and surrounding areas.

Skills

Service excellence

Attention to detail

Team support

Brand ambassador

Positive attitude

Calm under pressure

Urgency and efficiency

Creative problem solving

Job description

Postino WineCafe, part of Upward Projects, is hiring a Service Assistant in Phoenix to support servers and maintain a welcoming dining experience.

You’ll work flexible hours, including weekdays and holidays, with competitive weekly pay and opportunities to grow within a hospitality-focused team.

State Food Handler and Responsible Alcohol Service certifications are required; prior hospitality experience is a plus.