Guest Experience Associate I - Retail

Family Dollar; Cincinnati (OH); On-site; USD 15,842 - 16,531; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company located in Cincinnati is looking for a part-time Customer Service Associate to enhance the shopping experience. Responsibilities include assisting customers, managing sales, maintaining store security, and ensuring a clean environment. Ideal candidates should have a high school diploma and previous customer service experience is preferred. Required skills include excellent relationship management, organization, and problem-solving skills. A competitive hourly rate between $11.50 to $12 is offered along with additional perks and benefits.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Education

High school diploma or equivalent

Job description

A retail company located in Cincinnati is looking for a part-time Customer Service Associate to enhance the shopping experience. Responsibilities include assisting customers, managing sales, maintaining store security, and ensuring a clean environment. Ideal candidates should have a high school diploma and previous customer service experience is preferred. Required skills include excellent relationship management, organization, and problem-solving skills. A competitive hourly rate between $11.50 to $12 is offered along with additional perks and benefits.