Guest Experience Associate — Growth & Training

Panda Restaurant Group; Machesney Park (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Free meals

Health insurance

Vision insurance

Dental insurance

Short-Term Disability

Cancer insurance

401K with company match

Paid vacation/sick/leaves

Bereavement/funeral leave

Leave Share Program

Associate discounts

Referral bonus

Hands-on training

Career development

Job summary

Panda Restaurant Group is seeking Service Team Associates to create a welcoming dining area and deliver outstanding guest experiences. You will greet guests, take orders, process payments, and help in various stations including front counter, drive-thru, and kitchen.

The company emphasizes training for all, opportunities to grow, and a strong community focus through Panda Cares. Benefit-rich, flexible schedules and employee meals are provided.

Qualifications

• Friendly and helpful team members are essential.
• Operations experience is a plus.
• Some high school required.
• Food Handler certification may be required depending on local requirements, obtained at applicant's expense.
• ADA considerations and accommodations may be provided if needed.

Responsibilities

• Greet guests and provide dining service; take orders and process payments at the cash register.
• Maintain cleanliness and appearance of the store.
• Follow operations standards and safety procedures for fresh, quality food.
• Work across positions (front counter, drive-thru, kitchen) as needed.
• Collaborate with teammates to meet daily goals in a positive environment.

Skills

Friendly customer service

Operations experience

Verbal communication

Team player

Education

Some high school

Job description

Panda Restaurant Group is seeking Service Team Associates to create a welcoming dining area and deliver outstanding guest experiences. You will greet guests, take orders, process payments, and help in various stations including front counter, drive-thru, and kitchen.

The company emphasizes training for all, opportunities to grow, and a strong community focus through Panda Cares. Benefit-rich, flexible schedules and employee meals are provided.