Guest Experience Associate - Gas Station & Retail

H&S Energy Group; Lincoln (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&S Energy Group in Lincoln, CA is hiring a Customer Service Representative to support daily store operations. You will cashier, assist customers, maintain store presentation, and ensure food and beverage quality in a safe, welcoming environment.

Experience in retail or food service and basic POS knowledge are preferred. The role requires friendly communication, teamwork, and flexibility to work evenings and weekends as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Deliver friendly, efficient checkout service and process transactions.
• Follow the Four Steps of Customer Service to achieve satisfaction.
• Communicate promotions and product recommendations.
• Maintain stock, signage, and store presentation.
• Prepare and maintain self-serve food and beverage stations.
• Follow safety procedures and report hazards.

Skills

Customer service

Multitask

Teamwork

Attention to detail

POS experience

Basic Microsoft Office

Education

High school diploma or equivalent

Tools

POS systems

Job description

H&S Energy Group in Lincoln, CA is hiring a Customer Service Representative to support daily store operations. You will cashier, assist customers, maintain store presentation, and ensure food and beverage quality in a safe, welcoming environment.

Experience in retail or food service and basic POS knowledge are preferred. The role requires friendly communication, teamwork, and flexibility to work evenings and weekends as needed.