Guest Experience Associate - Front of House (Fast-Paced)

Nordstrom Inc; Des Peres (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Performance-based incentives/bonuses

Job summary

Nordstrom, Inc. is seeking a Front of House team member to deliver exceptional customer service in a fast-paced environment. You will handle seating, phones, cashiering, and beverage service while supporting to-go orders and food delivery partners.

Flexibility in scheduling is encouraged as needs vary by location. Ideal candidates have 1+ year in food service/hospitality, strong communication, and the ability to thrive under pressure.

Qualifications

• 1+ year experience in food service/hospitality preferred.
• The ability to communicate clearly and professionally with customers and coworkers.
• Thrived in a fast-paced environment.
• Open to working a flexible schedule.
• A food handler's card where required by local or state regulations.

Responsibilities

• Seating customers
• Answering telephones
• Cashiering
• Rolling silverware
• Brewing coffee and tea
• Support and processing to go and 3rd party deliver food orders
• Support food expediting and soup service
• Stock, organize and maintain retail displays, food cases, and stations
• Assist with bussing
• Support ongoing table maintenance and restaurant cleaning when needed

Skills

Customer service

Communication

Flexibility

Teamwork

Education

Food handler's card

Tools

POS system

Job description

Nordstrom, Inc. is seeking a Front of House team member to deliver exceptional customer service in a fast-paced environment. You will handle seating, phones, cashiering, and beverage service while supporting to-go orders and food delivery partners.

Flexibility in scheduling is encouraged as needs vary by location. Ideal candidates have 1+ year in food service/hospitality, strong communication, and the ability to thrive under pressure.