Guest Experience Associate – Front End & Parking Lot

Wegmans Food Markets; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Overtime & holiday pay

Health care benefits

401(k) with company match

Scholarship program

LiveWell program

Job summary

Wegmans in Charlotte invites you to join the Front End Customer Service Team, where you’ll help ensure customers end their shopping trips with a positive experience by engaging in friendly conversation, assisting with bagging, and keeping the parking lot safe.

You’ll proactively offer help, thank customers, and participate in weather-related service. Wegmans supports its people with competitive compensation, comprehensive benefits, and a broad perks program.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to engage customers in conversation and assist as needed.

Responsibilities

• Maintain the appearance and safety of the parking lot, gather shopping carts and pick up garbage.
• Engage customers in friendly conversation while making eye contact and smiling.
• Proactively offer additional assistance or services and thank the customer for shopping at Wegmans.
• Offer additional service during inclement weather.

Skills

Customer service

Communication

Job description

Wegmans in Charlotte invites you to join the Front End Customer Service Team, where you’ll help ensure customers end their shopping trips with a positive experience by engaging in friendly conversation, assisting with bagging, and keeping the parking lot safe.

You’ll proactively offer help, thank customers, and participate in weather-related service. Wegmans supports its people with competitive compensation, comprehensive benefits, and a broad perks program.