Guest Experience Associate

Ross Stores; Nashville (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Ross Stores in Nashville is seeking a dedicated Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, operate registers, and uphold safety and cleanliness standards across the store.

The role requires friendly, professional interaction, basic math for transactions, and full-time availability to support store operations.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work Full-Time hours

Responsibilities

• Safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.

Skills

Customer service

Communication

Mathematical calculations

Full-Time availability

Job description

Ross Stores in Nashville is seeking a dedicated Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, operate registers, and uphold safety and cleanliness standards across the store.

The role requires friendly, professional interaction, basic math for transactions, and full-time availability to support store operations.