Guest Experience Associate

White Castle; Matteson (IL); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Free meals while working

Scholarship opportunities

Promotion from within

Community volunteer initiatives

Job summary

White Castle is hiring at its Matteson, IL location for entry-level team members to support customer service, cash register operations, and drive-thru duties. You will assist with order accuracy, maintain sanitation, and participate in food preparation while learning all aspects of the role.

The team emphasizes safety, growth, and being part of a supportive, family-like environment with competitive pay and benefits.

Qualifications

• Experience in customer service or retail is helpful.
• Ability to operate a cash register.
• Willingness to learn and follow Food Safety guidelines.

Responsibilities

• Assist customers with orders at the counter and drive-thru.
• Handle cash and process payments accurately.
• Prepare orders and maintain cleanliness.
• Operate fryer/griddle and ensure food safety standards.
• Deliver friendly service and teamwork.

Skills

Customer service

Cash handling

Drive-thru

Sanitation

Food preparation

Job description

White Castle is hiring at its Matteson, IL location for entry-level team members to support customer service, cash register operations, and drive-thru duties. You will assist with order accuracy, maintain sanitation, and participate in food preparation while learning all aspects of the role.

The team emphasizes safety, growth, and being part of a supportive, family-like environment with competitive pay and benefits.