Guest Experience Associate

Quick Quack Car Wash; Anderson (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Quick Quack Car Wash is seeking fun and energetic Team Members to greet customers and handle cashiering on-site at our car wash location. You will assist customers with questions, explain services, help locate products, and maintain cleanliness and order at the site.

Team Members participate in driving customer flow, balancing cash at shifts, and supporting marketing activities while working periods of standing and lifting up to 50 lbs.

Qualifications

• Smiles and maintains clean appearance per standards.
• Able to read, count, and write accurately.
• Able to work varied hours including weekends and holidays.
• Able to stand long periods and lift up to 50 pounds.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently complete sales transactions and maintains proper cash accountability at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized.

Skills

Friendly demeanor

Reading/Writing

Flexible hours

Lifting 50 lbs

Cash handling

Education

High school diploma or equivalent preferred

Job description

Quick Quack Car Wash is seeking fun and energetic Team Members to greet customers and handle cashiering on-site at our car wash location. You will assist customers with questions, explain services, help locate products, and maintain cleanliness and order at the site.

Team Members participate in driving customer flow, balancing cash at shifts, and supporting marketing activities while working periods of standing and lifting up to 50 lbs.