Guest Experience Ambassador — Full-Time, Immediate Start

Compass Group USA; Indianapolis (IN); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Eurest, part of Compass Group USA, is hiring immediately for a full-time Customer Ambassador at the Delta Sky Club in Indianapolis. The role involves greeting guests, delivering high-end customer service, and promoting hospitality programs. Open availability is preferred; weekends are required.

Pay range is $16.50–$18.00 per hour. Location: 7800 Col. H. Weir Cook Memorial Drive, Indianapolis, IN 46241. Applications accepted online only. Benefits include retirement plans and health programs.

Qualifications

• Requirement: Experience delivering high-end customer service in a fast-paced environment with strong attention to detail.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Skills

Customer service

Job description

Eurest, part of Compass Group USA, is hiring immediately for a full-time Customer Ambassador at the Delta Sky Club in Indianapolis. The role involves greeting guests, delivering high-end customer service, and promoting hospitality programs. Open availability is preferred; weekends are required.

Pay range is $16.50–$18.00 per hour. Location: 7800 Col. H. Weir Cook Memorial Drive, Indianapolis, IN 46241. Applications accepted online only. Benefits include retirement plans and health programs.