Guest Experience Ambassador

Compass Group USA; Boston (MA); On-site; USD 2,755,200 - 4,132,800; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA, at Delta One Boston Logan International Airport, seeks a Customer Ambassador for full or part-time work. You will greet guests, support marketing/wellness programs, and drive guest experience with attention to detail and hospitality. Open scheduling and varied hours apply; healthy physical effort may be required.

Experience in fine dining is preferred. This role pays a fixed rate of $25.00 per hour and includes access to benefits for both full-time and part-time associates.

Qualifications

• Previous fine dining experience is preferred.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.

Job description

Compass Group USA, at Delta One Boston Logan International Airport, seeks a Customer Ambassador for full or part-time work. You will greet guests, support marketing/wellness programs, and drive guest experience with attention to detail and hospitality. Open scheduling and varied hours apply; healthy physical effort may be required.

Experience in fine dining is preferred. This role pays a fixed rate of $25.00 per hour and includes access to benefits for both full-time and part-time associates.