Guest Experience Advocate - Fast-Paced, People-First Service

Target; Clermont, FL; Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Target is looking for a Guest Advocate who thrives in a fast-paced, customer-focused environment to assist guests in-store and online. You will greet guests, help them locate products, explain benefits, and resolve issues to ensure a smooth shopping experience. Training will cover loyalty programs, app features, and safety standards.

The role emphasizes teamwork, flexibility, and strong communication. You will be part of a store team supporting drive-up, order pick-up, and returns while

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment.

Responsabilités

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments: greet, help guests find what they need and resolve issues.
• End every guest transaction with a sincere thank you.
• Support guest services such as order pick up, drive-up orders, and returns, while following Target policies.

Connaissances

Guest interaction

Problem solving

Customer service

Flexible schedule

Outils

Handheld scanners

POS systems

Description du poste

Target is looking for a Guest Advocate who thrives in a fast-paced, customer-focused environment to assist guests in-store and online. You will greet guests, help them locate products, explain benefits, and resolve issues to ensure a smooth shopping experience. Training will cover loyalty programs, app features, and safety standards.

The role emphasizes teamwork, flexibility, and strong communication. You will be part of a store team supporting drive-up, order pick-up, and returns while