Guest Experience Activities Leader

NDM Hospitality Services; Kissimmee (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401k plan

Discounted hotel rooms

Discount at F&B outlets

Development opportunities

Employee appreciation events

Recognition and rewards program

Job summary

NDM Hospitality Services is seeking an Activities Supervisor for the Margaritaville Resort Orlando in Kissimmee, FL. You will organize daily activities, greet guests, and ensure safe, enjoyable experiences at the Fins Up Beach Club.

Responsibilities include leading a team, managing inventory and POS transactions, and maintaining open communication across staff. 3–6 months leadership experience preferred; high school diploma is a plus.

Qualifications

• Leadership experience in a guest-facing role or team supervision.
• Strong customer service focus with ability to respond swiftly to guest needs.
• Excellent written and verbal communication.
• Comfort delivering information to large groups or crowds.

Responsibilities

• Organize and host daily activities per the monthly calendar.
• Welcome and assist guests entering the Fins Up Beach Club.
• Follow policies to ensure guest safety and enjoyment.
• Manage inventory needs for activities and related spaces.
• Handle cash and operate sundries retail POS.
• Dispatch guests down slides and monitor team performance.
• Lead by example to motivate and inspire team members.
• Maintain clear communication between team members about operations.

Skills

Leadership experience

Customer-oriented

Communication skills

Public speaking

Education

High School Diploma

Job description

NDM Hospitality Services is seeking an Activities Supervisor for the Margaritaville Resort Orlando in Kissimmee, FL. You will organize daily activities, greet guests, and ensure safe, enjoyable experiences at the Fins Up Beach Club.

Responsibilities include leading a team, managing inventory and POS transactions, and maintaining open communication across staff. 3–6 months leadership experience preferred; high school diploma is a plus.