Guest-Centric Barista: Craft Coffee & Service

Smith's Food & Drug Centers; Jackson (WY); On-site; USD 24,000 - 32,000; Full time

Job summary

Smith's Food & Drug Centers in Jackson, WY seeks a customer‑service driven team member for the coffee shop department. You will greet customers, answer questions about products, prepare beverages, and handle transactions with accuracy while maintaining safety, cleanliness, and a welcoming environment.

This role demands teamwork, integrity, and the ability to stay calm under pressure. Candidates should be reliable, adaptable, and committed to excellent service.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Provide customers with fresh products and correct portion sizes.

Responsibilities

• Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise.

Skills

Excellent customer service

Teamwork

Integrity

Stress management

Conflict resolution

Following directions

Safety awareness

Assisting diverse customers

Tools

Espresso machine

Blender

Computerized scale

Steamer

Job description

Smith's Food & Drug Centers in Jackson, WY seeks a customer‑service driven team member for the coffee shop department. You will greet customers, answer questions about products, prepare beverages, and handle transactions with accuracy while maintaining safety, cleanliness, and a welcoming environment.

This role demands teamwork, integrity, and the ability to stay calm under pressure. Candidates should be reliable, adaptable, and committed to excellent service.