Guest Associate: Part-time

RaceTrac; Prichard (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading convenience store chain in Prichard, AL is seeking a part-time Guest Associate. This role requires providing exceptional customer service and maintaining a clean store environment. Candidates should have retail or customer service experience, with responsibilities including stocking, cleaning, and assisting customers. Entry-level position open to qualified applicants.

Qualifications

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.

Responsibilities

• Clean in and outside of store including sweeping, mopping, and emptying trash.
• Stock shelves and coolers.
• Maintain food and beverage areas with ready-to-eat products.
• Adhere to food safety regulations.
• Update prices and signage for promotions.
• Lift up to 50 pounds and perform physical tasks.
• Keep gasoline price sign updated.

Skills

Customer service

Retail skills

Job description

Join to apply for the Guest Associate: Part-time role at RaceTrac

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

Responsibilities

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.
• Stocks shelves and coolers
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Qualifications

• 1-2 years work experience preferred
• Retail or customer service experience preferred

Note: All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Customer Service

Industries

• Retail

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