GTM Systems Manager

Baseten; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation and equity

Medical, dental, vision coverage for员工

Flexible PTO including Winter Break

Parental leave

Job summary

Baseten is seeking a GTM Systems Manager to own and optimize the core platforms that power our go-to-market functions. You will configure, automate, and improve systems like Salesforce, Pylon, and Outreach, ensuring the field uses what you build and stays current with license management and vendor relations.

You will partner with GTM leadership and a dedicated engineering team to deliver AI-powered productivity tools, monitor adoption, and refine processes to scale rapidly without adding

Qualifications

• 4+ years in GTM systems, RevOps, or sales/business systems—owning platforms end-to-end.
• Experience building AI and automation on top of a CRM, not just configuration.
• Hands-on adminship across a multi-tool GTM stack (support ops, engagement, prospecting, enrichment).
• Working knowledge of the Salesforce ecosystem and data model, enough to co-own the CRM.
• Strong enablement mindset; ensure field adoption of what you build.

Responsibilities

• Own adminship, configuration, and enablement for GTM systems like Pylon, Gong, Sales Navigator, Outreach, and Prospect.
• Run adoption, license forecasting, and vendor management for each system.
• Own adoption programs, forecast license needs, and manage vendor renewals.
• Co-own Salesforce with the GTM Systems Manager to align CRM for how sales runs, and back up deal operations.
• Build AI and automation on the CRM; stand up agents and automations that keep data clean and current.
• Drive adoption with documentation, field enablement, and measurable success.
• Right-size processes to scale without slowing the field.

Skills

GTM systems

AI automation

Enablement

Vendor management

Judgment on process

Growth-stage experience

Tools

Salesforce

Pylon

Outreach

Sales Navigator

Clay

Job description

ABOUT BASETEN

Baseten powers mission‑critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting‑edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE

Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.

This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI‑native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.

This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket‑taker.

What You'll Walk Into

Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI‑native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.

You'll co‑own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.

RESPONSIBILITIES

• Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect.
• Run adoption, license forecasting, and vendor management for each of those systems.
• Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
• Co‑own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
• Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
• Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
• Right‑size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.

REQUIREMENTS

• 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end.
• Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields.
• Hands‑on adminship and configuration experience across a multi‑tool GTM stack (support ops, engagement, prospecting, and enrichment tools).
• Working knowledge of the Salesforce ecosystem and data model — enough to co‑own the CRM — without wanting to be a career admin.
• A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does.
• Experience owning vendor relationships, renewals, and license planning.
• Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right‑size accordingly.
• Experience in high‑growth B2B technology companies, ideally scaling systems as the field grows fast.

WHAT WILL SET YOU APART

• Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user.
• Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer.
• Hands‑on experience with Pylon.
• Exposure to Deal Operations, CPQ, or quote‑to‑cash processes as a backup or contributor.
• You've inherited a sprawling, redundant stack and made it more intentional without breaking what works.

BENEFITS

• Competitive compensation, including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents.
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!).
• Paid parental leave.
• Fertility and family‑building stipend through Carrot.
• Company‑facilitated 401(k).
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).