GTM Systems Analyst

Socket.dev; New York (NY); On-site; USD 114,000 - 144,000; Full time

Job summary

Peregrine Technologies is seeking a GTM Systems Analyst to support the systems architecture behind our growing go-to-market organization. You’ll be the front-line owner of Salesforce and connected tools, supporting 200+ users across Sales, Marketing, and Finance in a fast-paced environment.

In a sprint-based setting, you’ll troubleshoot issues, manage access, execute enhancements, and drive data governance, automation, documentation, and self-service.

Qualifications

• Salesforce admin cert or active progress toward cert required.
• 1 year of hands-on Salesforce administration in a professional environment.
• Ability to triage requests and stay organized in a fast-changing setting.
• Experience with GTM planning or systems-change cycles, ability to follow a project plan.

Responsibilities

• Respond to team needs and support business outcomes.
• Communicate clearly with technical and non-technical stakeholders.
• Triage competing requests, assess urgency and business impact.
• Troubleshoot day-to-day issues and distinguish system issues from user guidance needs.
• Balance quick-turn support with larger projects that may take weeks or months to complete.
• Ask why behind requirements and apply lessons to future requests.
• Develop understanding of GTM operations and change management.

Skills

Salesforce Admin

GTM systems

Asana

Agile workflows

Communication

Tools

Salesforce

Asana

Clari

Gong

HubSpot

Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies , and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint.

Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

The Role

Peregrine is looking for a GTM Systems Analyst to support and maintain the systems architecture behind our growing go-to-market organization. You'll be a hands-on partner to 200+ users across Sales, Marketing, Customer Advocates, Delivery Services, and Finance. As the front-line owner of day-to-day requests across Salesforce and connected tools, you'll troubleshoot issues, manage access, execute enhancements, and **escalate** complex or cross-functional work to Revenue Operations. This role blends responsive support with structured execution against Peregrine's longer-term GTM systems roadmap - contributing to projects through a sprint-based workflow, running recurring data-governance work, and spotting opportunities for automation, documentation, training, and self-service. You'll thrive here if you enjoy solving problems, can balance urgent needs with planned work, and want to deepen your Salesforce and GTM systems expertise in a complex, evolving environment.

What You’ll Do

• You respond to team needs, take timely action to support business outcomes, and collaborate constructively with teammates.
• You communicate clearly with technical and non-technical stakeholders and know when to involve a more senior teammate.
• You can triage competing requests, assess urgency and business impact, and stay organized in a fast-changing environment.
• You troubleshoot day-to-day issues and distinguish between a systems issue, a need for user guidance, and a broader process improvement.
• You are comfortable balancing quick-turn support with larger projects that may take weeks or months to complete.
• You ask why behind requirements, seek feedback, and apply lessons from one request or project to the next.
• You are developing an understanding of how GTM teams operate and why thoughtful change management matters, even for small system or workflow updates.
• You handle sensitive business information and customer contracts carefully and maintain appropriate discretion.

What We Look For

• Salesforce Administrator certification, active progress toward one, or equivalent experience with a strong grasp of Salesforce fundamentals
• Hands-on Salesforce administration experience in a professional environment - roughly one year may suffice if certified; without certification, deeper practical experience and the ability to speak to what you've built and supported
• Comfortable triaging competing requests, distinguishing a systems issue from a need for user guidance vs. a broader process gap, and staying organized in a fast-changing environment
• Experience supporting or executing parts of GTM planning or systems-change cycles, with the ability to follow a project plan and hit deadlines
• Familiarity with agile/sprint-based workflows and tools like Asana
• Growing familiarity with the broader GTM tech stack, including AI and enrichment tools - Salesloft/Outreach, Clari, Gong, HubSpot, Fullcast, Clay, or similar is a plus
• Strong communicator and collaborator, able to turn business needs into clear systems requirements
• Service-oriented, proactive, and low-ego, with a clear bias for action toward team outcomes
• Sound judgment, integrity, and discretion with sensitive business information and customer contracts
• Nice to have: GovTech, public-sector sales, or complex-sales-cycle SaaS experience; Salesforce CPQ, quoting workflows, case management, or other customer-facing experience

Salary and Benefits

• Salary Range: $114,000 - $144,000 Annually
• Benefits + Equity (if applicable) + Bonus (if applicable)
• Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location.

Information on the benefits offered is here .

Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.