GTM Strategy & Operations Director

Faire; San Francisco (CA); On-site; USD 237,000 - 325,500; Full time

Job summary

Faire is seeking aDirector of GTM Strategy & Operations for Brand Success in San Francisco. You will partner with Brand Success leadership to shape strategy, operating model and investments, while leading a high-performing team to tackle complex, high-impact challenges.

You will drive end-to-end results across product, marketing, data science, and finance with urgency and rigor. As a hands-on leader, you’ll dive into data, identify opportunities, remove roadblocks, and present performance

Qualifications

• 10+ years of strategic and operational experience across business operations, consulting, or finance.
• Experience leading go-to-market initiatives and cross-functional programs.
• Experience managing people and building/leading a small team.
• Able to break down ambiguous problems and apply first principles thinking.
• Analytical, data-driven, and able to define KPIs and measure performance.
• Strong product and business intuition with ability to align insights to business goals.
• Excellent communication and stakeholder management.

Responsibilities

• Own key business metrics and drive outcomes across Brand Success initiatives.
• Lead cross-functional strategic programs with Product, Marketing, Data Science, and Finance.
• Manage and develop a small Strategy & Operations team, setting priorities and vision.
• Break down complex problems and deliver clear recommendations to leadership.
• Develop scalable operational processes and fill gaps to drive impact.
• Develop, refine, and execute go-to-market strategies.
• Identify opportunities via customer insights and analytics and present to leadership.
• Collaborate effectively with cross-functional teams to ensure alignment and execution.

Skills

Strategic thinking

People management

Go-to-market experience

Problem solving

Analytical & metrics

Business intuition

Communication

Learning agility

Collaborative mindset

Tools

Excel

SQL

Job description

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Our Brand Success team partners with our largest brands to help them maximize their business on Faire, serving as a critical revenue and growth driver for both brands and Faire.

As Director of GTM Strategy & Operations for Brand Success, you’ll be the strategic and operational partner to Brand Success leadership, maximizing the organization’s impact and shaping its strategy, operating model, and investment priorities. You’ll be a true player‑coach, leading a small, high‑performing team while personally tackling the organization’s most complex and highest‑impact challenges. You’ll drive results end‑to‑end — diving into the data, identifying opportunities, aligning cross‑functional teams, removing roadblocks, and leading execution through to measurable business impact. You’ll move with urgency and roll up your sleeves to jump into whatever it takes to drive results, partnering across Product, Brand Success, Marketing, Data Science, and Finance. This is a high‑visibility role where you’ll regularly present business performance, strategic insights, and recommendations to Faire’s leadership team, and your work will directly shape how we grow Faire’s and our customers’ businesses.

This is an ideal role for someone who wants to work as a high‑impact player‑coach — leading a small high‑performing team while personally tackling ambiguous business problems in a fast‑paced, highly collaborative, and data‑driven environment.

What you’ll do

• Own the most important metrics for our business, understanding and driving outcomes
• Drive large cross‑functional strategic initiatives that move company metrics in partnership with Product, Brand Success, Marketing, Data Science, etc.
• Lead a small team of high performing Strategy & Operations individual contributors, driving impact via coaching, prioritization, and vision setting
• Break down complex and ambiguous strategic and analytical problems
• Develop effective and scalable operational processes and fill operational gaps, jumping into whatever it takes to drive impact
• Develop, refine, and execute on go‑to‑market strategies
• Identify opportunities through strong customer understanding and analytics, and make recommendations to Faire’s leadership team
• Provide thought partnership and collaboration to cross functional teammates

Qualifications

• 10+ years of relevant work experience in strategic and operational roles across business operations, consulting, or finance
• You have experience with people management and go‑to‑market organizations
• You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them.
• You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen.
• You are analytical and metrics‑focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business.
• You have strong product and business intuition. You contextualize how insights fit into broader business goals.
• You are a strong communicator. You can crisply communicate actionable data‑driven recommendations to all audiences.
• You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.
• You are highly collaborative and able to influence and work through others.
• You have strong proficiency in Excel and SQL.

Salary Range

San Francisco: the pay range for this role is $237,000 to $325,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

To request reasonable accommodation, please fill out our Accommodation Request Form.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.