GTM Onboarding Architect

Horizon3

United States

Hybrid

USD 115,000 - 150,000

Full time

8 days ago
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Benefits offered by this job

Inclusive Team
Growth Opportunities
Innovative Culture
Hybrid & Remote Work
Competitive Compensation

Job summary

Horizon3 is seeking a GTM Onboarding Program Manager to own the end-to-end onboarding and ramp experience for the GTM organization, including quota carriers and SDRs, with future expansion to Sales Engineers and Customer Success.

Reporting to the Field Enablement and Global Onboarding Leader, you will design repeatable journeys, drive the monthly bootcamp, and build scalable processes that accelerate time to productivity while maintaining a high-quality employee experience.

Qualifications

  • 5+ years of experience in sales enablement, onboarding facilitation, learning and development, program management, or a related field.
  • Experience owning recurring, multi-day onboarding, bootcamp, academy, training, or enablement programs from planning through onsite execution.
  • Exceptional program management skills with the ability to manage multiple work streams, stakeholders, vendors, timelines, dependencies, and deadlines simultaneously.
  • Strong operational and logistical skills with experience coordinating travel, hotels, venues, catering, events, speakers, communications, calendars, and onsite experiences.
  • Hands-on—you are equally willing to build the program plan, coordinate an executive speaker, troubleshoot a hotel issue, and make sure the room is ready before the first session starts.
  • Strong attention to detail and the ability to anticipate what could go wrong before it becomes an issue.
  • Experience supporting a high-growth B2B sales or GTM organization; cybersecurity, SaaS, or technical product experience is preferred.
  • Understanding of how GTM roles such as SDRs, AEs, SEs, Customer Success, and sales managers operate and how their onboarding needs differ.
  • Ability to turn complex business, product, and sales concepts into clear and practical learning experiences.
  • Strong facilitation and communication skills and comfort engaging with both new hires and senior leaders.
  • Experience partnering with executives, senior leaders, and subject matter experts to develop and deliver programming
  • Ability to create structure, repeatability, and clear ownership in a fast-moving environment
  • A learner-first and experience-focused mindset combined with a strong focus on business outcomes and speed to productivity.
  • Comfort using data and feedback to assess program effectiveness and make changes quickly.
  • Excellent written and verbal communication skills.
  • Ability to operate independently, make sound decisions, and move programs forward even when every detail has not yet been defined.
  • Experience with LMS, enablement, sales productivity, event management, or learning technology platforms is a plus.
  • Experience building programs across multiple geographic regions or distributed teams is a plus.

Responsibilities

  • Owning the end-to-end GTM onboarding and ramp program from pre-boarding through the first 90 days, including role-specific readiness milestones and manager reinforcement.
  • Designing and continuously improving onboarding paths for Commercial, Min-Enterprise, and Enterprise sellers, SDRs, and, over time, Sales Engineers, Customer Success, and other customer-facing teams.
  • Owning and evolving the monthly GTM sales bootcamp as a central component of the broader onboarding experience, including curriculum, certification, facilitation, logistics, onsite execution, and post-program follow-up.
  • Connecting pre-work, bootcamp, role onboarding, manager-led reinforcement, field application, and post-bootcamp ramp into one cohesive experience.
  • Establishing clear learning objectives, role expectations, certifications, readiness checkpoints, and success measures for each audience.
  • Equipping managers with practical reinforcement plans, coaching resources, and visibility into what new hires have learned and what they need to apply on the job.
  • Partnering with Sales, RevOps, Product Marketing, Enablement, People, and subject matter experts to keep onboarding aligned to business priorities, product changes, sales methodology, segment needs, and observed skill gaps.
  • Creating and maintaining participant guides, learning materials, resource hubs, facilitator plans, communications, and repeatable playbooks.
  • Measuring onboarding effectiveness through certification, readiness, manager feedback, new-hire feedback, ramp performance, time to productivity, and other business outcomes.
  • Using quantitative and qualitative data to identify where new hires are succeeding, where they are struggling, and where the onboarding experience needs to improve.
  • Building scalable systems for cohort planning, communications, registration, scheduling, completion tracking, reporting, and program operations.
  • Managing the participant and event experience for bootcamp and other onboarding programs, including speakers, travel, lodging, meals, venues, vendors, and onsite logistics.
  • Creating a consistent, high-quality onboarding experience while adapting the content and support model to the needs of different roles, segments, and regions.

Skills

Program management
Onboarding design
Cross-functional collaboration
Operations/logistics coordination
Data-driven decision making
Facilitation

Job description

Horizon3 is seeking a GTM Onboarding Program Manager to own the end-to-end onboarding and ramp experience for the GTM organization, including quota carriers and SDRs, with future expansion to Sales Engineers and Customer Success.

Reporting to the Field Enablement and Global Onboarding Leader, you will design repeatable journeys, drive the monthly bootcamp, and build scalable processes that accelerate time to productivity while maintaining a high-quality employee experience.

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