GTM Enablement - Product

ElevenLabs; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

ElevenLabs is hiring its first Product Enablement specialist to join the GTM Enablement team. You will build training content, workshops, and practice environments to help go-to-market teams understand, demo, and sell our Agents, APIs, and Creative offerings.

You will collaborate with product marketing and engineering, align onboarding, and measure certification and win rates while teaching sellers how to present value and differentiation across launches.

Qualifications

• 4–7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement.
• Hands-on with agents, APIs, or creative tools and ability to explain how they work.
• Experience demoing and pitching technical products to customers and explaining value.

Responsabilités

• Support new product launches with training ready before GA and handover to GTM teams.
• Build launch workshops with hands-on demos on how to use, demo, and pitch the product.

Connaissances

Enterprise selling

Solutions engineering

SaaS/API-first experience

Hands-on with agents/APIs/creative

Demo & pitch technical products

Training content creation

Program building from scratch

Clear communication

Credibility with sellers

Description du poste

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses - from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex‑founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.

You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.

What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands‑on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.

This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:

• Product marketing and engineering teams (keeping content accurate as the platform ships)

• GTM enablement (aligning on shared onboarding infrastructure)

You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day‑to‑day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.

What you’ll do

• Support new product launches: get an early heads‑up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of

• Build launch workshops: go beyond what shipped and why it matters, with hands‑on workshops on how to use the product, how to demo it, and how to pitch the value

• Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence

• Support product certification: help define what "product certified" means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires

• Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship

• Craft realistic practice environments: demo certifications, role‑play scenarios, and customer simulations with scored feedback, built on our own agent technology

• Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same

• Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch

Requirements

We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:

• Have 4‑7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API‑first company

• Are hands‑on with agents, APIs, or creative tools, and understand at a conceptual level how they work

• Have demoed and pitched technical products to customers, and can explain the value, not only the features

• Have a track record of teaching, mentoring, or building training, in addition to your customer‑facing work

• Are comfortable building a program from scratch, with no playbook to inherit

• Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams

• Communicate clearly and can adapt product material for different audiences without diluting it

Bonus

• Experience at a high‑growth AI/ML, developer tools, or API‑first company

• Background in voice AI, conversational AI, or contact center technology

• Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies

• Hands‑on experience with competing voice and agent platforms

• Experience running workshops or labs for sellers or customers

• Experience building role‑play, simulation, or demo practice environments

Location

Remote‑first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.