GSOC Operators, WIlmington

Securitas Inc.

Wilmington (MA)

On-site

USD 52,000 - 76,000

Full time

15 hours ago
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Benefits offered by this job

Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off and Holiday Pay
Career advancement and professional开发

Job summary

Securitas Inc. is seeking an GSOC Operator for Wilmington, MA. The role involves monitoring security systems, alarms, CCTV, and access control, and responding to incidents with professionalism on a fast-paced security team.

Ideal candidates have prior security experience, strong computer skills, and excellent communication. The position requires attention to detail and sound judgment, with shift work on Tuesday-Saturday schedules.

Qualifications

  • Prior security experience is required.
  • Control Center or Security Operations Center experience is preferred.
  • Strong computer skills and ability to navigate multiple systems.

Responsibilities

  • Monitor security systems, alarms, CCTV, and access control platforms.
  • Respond to security incidents and emergencies in a timely, professional manner.
  • Monitor and assess incoming security information and escalate as needed.
  • Communicate with on-site personnel, management, and responders.
  • Maintain incident logs, activity reports, and shift documentation.
  • Support daily GSOC operations with high awareness and professionalism.
  • Follow established security protocols to maintain safety and security.

Skills

Security operations
Attention to detail
Clear communication
Judgment under pressure

Tools

CCTV systems
Access control platforms
Alarm monitoring

Job description

Global Security Operations Center (GSOC) Operator

Wilmington, MA

Securitas is seeking motivated, experienced security professionals to join our team at a beautiful corporate campus in Wilmington, MA. We currently have openings within the Global Security Operations Center (GSOC) for individuals who are alert, detail-oriented, and comfortable working in a fast-paced security environment.

These positions offer an opportunity to be part of a professional security operation where technology, communication, and situational awareness play an important role in protecting people, property, and business operations.

Available Positions
  • 1st Shift: Tuesday-Saturday 8am-4pm
  • 2nd Shift: Tuesday-Saturday 4pm-12am
What You Will Do
  • Monitor security systems, alarms, CCTV, and access control platforms.
  • Respond to security incidents, alarms, and emergency situations in a timely and professional manner.
  • Monitor and assess incoming security-related information and elevate concerns as appropriate.
  • Communicate with on-site security personnel, management, and emergency responders.
  • Maintain accurate incident logs, activity reports, and shift documentation.
  • Support daily GSOC operations while maintaining a high level of awareness and professionalism.
  • Follow established security protocols and procedures to help maintain a safe and secure environment.
What We Are Looking For
  • Previous security experience is required.
  • Previous Control Center or Security Operations Center experience is strongly preferred.
  • Strong computer skills and the ability to navigate multiple systems and platforms.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and the ability to remain composed in a fast-paced environment.
  • Ability to exercise sound judgment, prioritize tasks, and respond appropriately to changing situations.
  • Professional demeanor and a commitment to providing excellent service.
Why Join Securitas?

At Securitas, we believe in making the world a safer place. When you join our team, you become part of a global organization that values Integrity, Vigilance, and Helpfulness.

We Offer a Competitive Compensation Package, Including
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off and Holiday Pay
  • Career advancement and professional development opportunities
  • Employee Assistance Programs
Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.

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