GSA Program Vehicle Specialist

RB Global Inc.; Wasilla (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with matching contribution

15 days PTO annually

Job summary

RB Global Inc. in Wasilla, Alaska, is seeking a Vehicle Program Specialist to oversee the GSA vehicle program operations. This role involves managing vehicle logistics, conducting inspections, and ensuring compliance with GSA standards while delivering excellent customer service.

The ideal candidate possesses strong mechanical aptitude, organizational skills, and the ability to operate independently. Full-time employees receive a comprehensive benefits package including medical insurance, a 401k plan, and 15 days of PTO each year.

Qualifications

• Strong mechanical aptitude and ability to identify and coordinate repair or diagnostic needs.
• Excellent organizational and time management skills with attention to detail.
• Professional written and verbal communication skills, with proven customer service experience.

Responsibilities

• Manage daily operations for all incoming and outgoing GSA vehicles.
• Evaluate vehicle condition and coordinate required services.
• Serve as the branch’s primary contact for GSA representatives.
• Complete and maintain all GSA records and documentation.
• Promote and follow all company safety policies.

Skills

Strong mechanical aptitude

Organizational skills

Customer service skills

Proficiency in MS Office

Ability to work independently

Understanding of vehicle title processes

Experience with government contracts

Tools

Digital inspection tools

Job description

Description

The Government Services Administration (GSA) Vehicle Program Specialist is responsible for managing all operational activities related to the GSA vehicle program at assigned branch locations. This position ensures that GSA vehicles are received, inspected, and prepared for sale in accordance with GSA and company compliance standards. This role requires broad operational knowledge, strong customer service skills, and the ability to work independently with limited supervision. The position acts as the primary point of contact for GSA representatives, coordinating vehicle logistics, scheduling maintenance and inspections, and ensuring timely, accurate processing of all GSA-related inventory and documentation.

Qualifications

• Strong mechanical aptitude and ability to identify and coordinate repair or diagnostic needs
• Excellent organizational and time management skills with attention to detail
• Professional written and verbal communication skills, with proven customer service experience
• Proficiency in MS Office and familiarity with digital inspection and recordkeeping tools
• Ability to work independently with limited supervision, exercising sound judgement in daily decision-making
• Ability to work indoors and outdoors in all weather conditions
• Strong understanding of vehicle title processes and auction operations
• Experience supporting government contracts, GSA programs, or fleet marshalling operations

Responsibilities

• GSA Vehicle Logistics: Manage daily operations for all incoming and outgoing GSA vehicles. Perform detailed vehicle inspections following GSA standards and ensure documentation accuracy. Oversee marshalling of new vehicles and trade‑ins, ensuring all units meet readiness throughout the sale process.
• Maintenance and Diagnostics Oversight: Evaluate vehicle condition and coordinate required services, including oil changes, diagnostic checks, and body work. Drive or arrange transport of vehicles to external service providers and verify completion of repairs. Conduct safe road tests at various speeds to confirm operational readiness.
• Customer and Government Partner Relations: Serve as the branch’s primary contact for GSA representatives, providing timely updates and professional communication via email, phone, and in person. Respond to inquiries, resolve issues, and ensure all customer interactions reflect RB’s commitment to service and integrity.
• Compliance and Documentation: Complete and maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual and regulatory standards. Safeguard all government and company information with strict adherence to confidentiality policies. Ensure all procedures align with IAA, DOT, and GSA operational and safety requirements.
• Operational Excellence and Safety: Promote and follow all company safety policies, ensuring proper use of PPE and adherence to yard safety protocols. Remain alert to hazards associated with vehicle operation, heavy equipment, and yard activity. Maintain cleanliness and organization within the workspace, ensuring a professional presentation for visiting partners and employees.
• BOA Support: As needed, perform general branch support activities including: vehicle check‑in and documentation for non‑GSA inventory; data entry and record management for auction preparation; assisting customers, towers, or partners visiting the branch; moving, detailing, and organizing vehicles within the yard; supporting office and administrative tasks; collaborating with branch leadership to ensure all operational needs are met.

Benefits

RB Global full‑time employees are offered medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.