Growth Strategy Analyst / Sr Analyst

Charlie Health; New York (NY); Hybrid; USD 71,000 - 104,000; Full time

Job summary

Charlie Health in New York City is seeking an growth-minded team member for its Growth Strategy group. The role focuses on go-to-market strategies and operational efficiency in a fast-growing provider business, offering autonomy and ownership aligned with Charlie Health's mission to expand access to behavioral health care.

You will partner across functions to map territories, plan staffing, and build analyses that support data-driven decision making.

Qualifications

• Bachelor’s degree required.
• 0–2 years of full-time work experience; internships accepted.
• Experience with SQL and/or Tableau is a plus.
• Exceptional communication and interpersonal skills.
• Proficient with Microsoft Word, PowerPoint, Excel.

Responsibilities

• Support territory mapping and book building for the Outreach team, ensuring rep coverage is structured thoughtfully and deployed effectively.
• Partner with Outreach leadership and Talent Acquisition to support workforce planning decisions, including where to hire, when to open roles, and how to align coverage with growth priorities.
• Support account assignment, regional reshuffling, and rep coverage changes as the organization evolves.
• Build and maintain analyses and planning tools related to TAM, hiring strategy, Community Engagement (inside sales) planning, capacity planning, and market expansion.
• Help improve territory mapping, workforce planning, and book-building processes through scalable operational enhancements.
• Support execution of key Outreach workflow changes by partnering on rollout coordination, planning support, and process documentation.
• Conduct analyses of key business metrics and performance indicators to support data-driven decision-making.
• Prepare and present findings, recommendations, and updates to Growth Strategy leadership and stakeholders.

Skills

SQL

Tableau

Microsoft Office

Communication

Analytical thinking

Multitasking

Attention to detail

Education

Bachelor’s degree

Tools

Excel

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

As a member of the Growth Strategy team you will have the opportunity to influence and impact key growth initiatives at Charlie Health. Whether you are interested in go-to-market strategies or improving operational efficiencies in high growth provider businesses, this role will give you the opportunity to lead cross-functional projects that will have a profound impact on the organization. We expect that you will be low-ego, eager to join a fast-paced company, hungry to learn, and able to work independently. In this role, you will be given an exceptional level of autonomy and responsibility, but it is expected that this individual will "think like an owner" and commit themselves to Charlie Health's success.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Support territory mapping and book building for the Outreach team, ensuring rep coverage is structured thoughtfully and deployed effectively

Partner with Outreach leadership and Talent Acquisition to support workforce planning decisions, including where to hire, when to open roles, and how to align coverage with growth priorities

Support account assignment, regional reshuffling, and rep coverage changes as the organization evolves

Build and maintain analyses and planning tools related to TAM, hiring strategy, Community Engagement (inside sales) planning, capacity planning, and market expansion

Help improve territory mapping, workforce planning, and book-building processes through scalable operational enhancements

Support execution of key Outreach workflow changes by partnering on rollout coordination, planning support, and process documentation

Conduct analyses of key business metrics and performance indicators to support data-driven decision-making

Prepare and present findings, recommendations, and updates to Growth Strategy leadership and stakeholders

Requirements

Bachelor’s degree

0–2 years of full-time work experience; relevant internship experience in a start-up, consulting, or investment banking setting strongly preferred

Experience with SQL and/or Tableau is a plus

Exceptional communication, interpersonal, listening, and relationship-building skills

Microsoft Office proficiency—Word, PowerPoint, Excel

Resourceful with a natural ability to problem solve

Proactive self-starter and natural multitasker

Meticulous attention to detail

Highly analytical, with an ability to construct research and data-driven recommendations

Located within a 45-minute commute of New York City and able to work 4 days a week out of our New York City office

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The target base compensation for this role will be between $71,000 and $104,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $78,000 and $114,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID
Our Values

Connection: Care deeply & inspire hope.

Congruence: Stay curious & heed the evidence.

Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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